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Privacy Policy

In accordance with the principles of lawfulness, fairness, and transparency, we provide you with this Privacy Policy.

Who is the Data Controller of your data?

DATA CONTROLLER
VIAJES TRANSVIA TOUR S.L.

TAX ID (NIF)
B46178364

REGISTERED OFFICE
Gran Vía Ramón y Cajal 17, 46007 Valencia, Spain

CONTACT
Email: jvivo@viajestransvia.com
Phone: +34 961 543 786

For what purpose do we process your personal data?

At VIAJES TRANSVIA TOUR S.L., depending on the category of data subject, we process the information you provide for the following purposes:

DATA SUBJECTS — PURPOSES OF PROCESSING

Prospective Clients
To manage potential commercial and/or professional relationships, handle the sending of requested information and/or respond to inquiries made, and provide offers of our services and/or products of interest.

Clients
To manage the commercial and/or professional relationship and provide offers of our services and/or products of interest.

Suppliers
To manage the commercial and/or professional relationship.

Candidates
To manage recruitment and personnel selection processes.

Website Users
To analyze browsing data.

What is the legal basis for processing your data?

The legal basis for processing your personal data, depending on the category of data subject, may be:

DATA SUBJECTS — LEGAL BASIS

Prospective Clients
Art. 6.1.b GDPR: Application, at the data subject’s request, of pre-contractual measures (quotations, engagement letters, service offers, etc.).
Art. 6.1.f GDPR: Legitimate interest (sending requested information, responding to inquiries, etc.).
Art. 6.1.a GDPR: Consent of the data subject (providing offers of our services and/or products).

Clients
Art. 6.1.b GDPR: Performance of a contract to which the data subject is a party.

Suppliers
Art. 6.1.b GDPR: Performance of a contract to which the data subject is a party.

Candidates
Art. 6.1.a GDPR: Consent of the data subject.

Website Users
Art. 6.1.a GDPR: Consent of the data subject.

The data we request from you is adequate, relevant, and strictly necessary. You are not obliged to provide it; however, failure to do so may affect the purpose of the service or make it impossible to provide.

How long will we retain your personal data?

Your data will be retained for the minimum time necessary to properly provide the offered service and to comply with any liabilities that may arise from it, as well as any other legal requirements.

To whom will your data be disclosed?

VIAJES TRANSVIA TOUR S.L. will not disclose your data to any third party unless expressly informed otherwise.

Additionally, certain data may be disclosed, in accordance with current regulations or the contractual relationship you maintain with VIAJES TRANSVIA TOUR S.L., to:

  • Banks and financial institutions for the payment of contracted services and/or purchased products.
  • Public authorities with jurisdiction over the sectors in which VIAJES TRANSVIA TOUR S.L. operates, when required by applicable regulations.

What are your rights when you provide us with your data?

Data protection rights that data subjects may exercise, where applicable, include:

  • The right to request access to personal data concerning the data subject.
  • The right to rectification or erasure.
  • The right to object.
  • The right to request restriction of processing.
  • The right to data portability.
  • The right not to be subject to decisions based solely on automated processing.

Data subjects may exercise their personal data protection rights by sending a written communication to the registered office of VIAJES TRANSVIA TOUR S.L. or to the email address provided for this purpose: jvivo@viajestransvia.com.

Templates, forms, and further information regarding your rights are available on the website of the national supervisory authority, the Spanish Data Protection Agency (AEPD): www.aepd.es.

Can I withdraw my consent?

You have the right to withdraw consent granted for any specific purpose at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

Where can I file a complaint if I believe my data is not being processed correctly?

If a data subject considers that their data is not being processed correctly by VIAJES TRANSVIA TOUR S.L., or that requests to exercise their rights have not been satisfactorily addressed, they may file a complaint with the relevant data protection authority. In Spain, this authority is the Spanish Data Protection Agency (AEPD): www.aepd.es.

Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that all necessary technical and organizational measures have been adopted to ensure the security of the personal data provided. This is to prevent alteration, loss, and/or unauthorized processing or access, as required by applicable regulations, although absolute security does not exist.

It is important that you inform us of any changes to your personal data so that we can keep it updated.

Confidentiality

VIAJES TRANSVIA TOUR S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any phase of processing. We will not transfer or disclose your data to any third party, except where legally required or where the data subject has expressly authorized us to do so.